Membership Terms of Service Agreement

This MEMBERSHIP TERMS OF SERVICE AGREEMENT (“Agreement”) is between you and Wanna Marry Me. Wanna Marry Me is a privately owned, boutique matchmaking and coaching service. Members are selected only after an interview and screening process. We reserve the right to decline service to any applicant if we believe our services are not suitable or appropriate for them.

To become a Member of Wanna Marry Me’s database (“Member”), you must:

• Submit a completed application form
• Attend and pass the Initial Interview
• Verify your identity if requested
• Pay the required matchmaking fee.
   

By joining as a Member, you agree to be bound by these Terms of Service and by our Privacy Policy (together, the “Agreement”). This Agreement supersedes any prior agreements and governs all interactions and services between you and Wanna Marry Me.

 1.1 Services Offered.

Wanna Marry Me provides:

• Matchmaking Services: Recommendations and introduction of potential partners for a long-term committed relationship (“Matchmaking”) during a specified period.
• Coaching Services: Including, but not limited to, image and style consulting, mock dates, date preparation, post-date feedback, and general dating and relationship coaching (“Consulting” or “Coaching”).
• Other Services: Including, but not limited to: dating events, nemerology compatibility analysis and additional support services(“Other Services”)

1.2 General Conditions

  These Terms apply to all matchmaking, coaching, and related services provided by Wanna Marry Me. These Terms may be modified only through a written agreement signed by both parties.

1.3 Risk and Liability

  You use Wanna Marry Me’s services at your own risk.

Wanna Marry Me is not liable for any loss, injury, emotional distress, damage, or expense (direct or indirect) arising from your membership, matches, communication, coaching, or participation in dates, events, or meetings.

While we aim to provide a safe and supportive service, we cannot guarantee:

• Your safety when meeting others
• The actions, behaviour, or intentions of other members
• Compatibility, chemistry, or outcomes of introductions.

Wanna Marry Me is not responsible for:

• actions or behaviour of members during communication or dates
• inappropriate, offensive, or unlawful behaviour by others
• costs incurred for dates or meetings (travel, meals, events, etc.).

1.4 Application Form and Acceptance

All information you provide must be accurate, complete, and truthful.

Acceptance into the database does not guarantee matches or a relationship.

By submitting your application, you confirm that:

• You are at least 21 years old
• You are single, legally separated, divorced, or widowed
• You do not have unspent serious criminal convictions or ongoing      criminal matters that would make dating unsafe
• You are in a stable emotional and mental state suitable for dating
• You have a sincere intention to meet a life partner
• You will treat staff and matches respectfully

You also agree to:

• Keep communication with Wanna Marry Me and matches confidential
• Do not take screenshots, photos, or recordings of profiles or correspondence
• Resolve concerns privately through email
• Refrain from posting defamatory or misleading statements about Wanna Marry Me or its clients. We reserve the right to take appropriate action if defamation occurs.

1.7 Refund Policy

 Due to the customised nature of our services, refunds are not available once services have begun.

Refunds will NOT be provided if:

• You change your mind after the 48-hour cooling-off period 
• You fail to attend scheduled sessions 
• You request services that contradict professional advice 
• Results are affected by personal preferences, timing, or the availability of matches 
• You decline introductions that match your stated criteria 
• You breach this Agreement
   

Cooling-Off Period: 48 hours

You may request a full refund within 48 hours of purchase only if no services have begun, including:

• No interview completed 
• No profile work started 
• No matchmaking search initiated.

1.8. Disclaimers 

• Wanna Marry Me does not conduct full background checks 
• We rely on the honesty of all members 
• We do not guarantee that all information provided by members is accurate 
• By participating, you release Wanna Marry Me from any claims arising from introductions, including personal injury, to the fullest extent allowed by law 
• Coaching is educational and supportive; it is not therapy, mental health treatment, or a substitute for professional counselling

2.1 Conduct Requirements & Code of Conduct

You agree to maintain respectful conduct and not engage in any actions that could harm others or damage the reputation of Wanna Marry Me. Any breach of these requirements may result in the termination of your membership

 You must:

• Treat matches and staff with respect, professionalism, and kindness 
• Refrain from harassment, manipulation, abuse, discrimination, or unsafe behaviour 
• Respect boundaries and the right of others to decline further contact 
• Not attempt to contact matches outside Wanna Marry Me if they indicate disinterest 
• Not bypass Wanna Marry Me to avoid fees or processes 
• Not behave in a way that harms the reputation of Wanna Marry Me or other members 

Membership may be terminated without refund for harmful, unsafe, or disrespectful conduct.

2.2 Membership Eligibility

 To become a Member, you must:

• Be at least 21 years old 
• Be single, legally separated, divorced, or widowed 
• Be in a stable emotional and mental condition suitable for dating 
• Not have serious criminal convictions that make participation unsafe 
• Provide truthful and accurate information 
• Confirm your identity if requested

If we discover you are married or living with a spouse/partner, membership will be terminated without refund.

2.3 Disclosure of Personal Information

 You must notify us within 7 days of any change to:

• Address 
• Phone number 
• Relationship status (e.g., exclusive dating)

We may request a photo ID and proof of address. Wanna Marry Me may deny or revoke membership if you misuse services for improper, harmful, or illegal purposes.

2.4 Matchmaking Process

Membership begins once payment is received and onboarding is completed.

We will provide the number of introductions included in your selected program, if applicable, while you remain actively searching.

If you enter a relationship with an introduction, you must inform us.
We are not obligated to continue introductions afterwards.

2.5 Advertising and Brokerage

With your consent, Wanna Marry Me may advertise your profile to potential partners and share it with partner agencies. All shared information will remain confidential.

2.6 Deal-Breakers

 If a match has a known deal-breaker and we fail to disclose it, that introduction will not count toward your total. If all introductions are used without progress, we may schedule a review and recommend coaching to improve outcomes.

2.7 Membership Duration

Membership duration depends on your program. You may purchase another membership to remain active after expiry. 

2.8 Membership Termination

 You may terminate at any time by writing to us.

Wanna Marry Me may terminate if:

• You breach this Agreement 
• We are required by law 
• A partner agency discontinues support 
• Services become inappropriate or unsafe for you 
• We are unable to reasonably provide the service

Upon termination, any obligations relating to confidentiality remain in force indefinitely.

2.9 Membership Hold

You may request a hold of up to 3 months due to serious medical issues, personal circumstances, or entering a new relationship. Approval is at our discretion. Only one hold per membership is permitted 

2. 10 Match Search Process

 Wanna Marry Me searches within our database and, when appropriate, beyond it to find suitable matches. While we aim to accommodate your preferences, we cannot guarantee match availability at all times.

2. 11 Members' Responsibilities

 You must:

• Provide feedback on introductions within 3 days 
• Connect with mutually agreed matches within 3 days 
• Provide feedback after communication or dates
   

If you do not respond, the introduction still counts. Wanna Marry Me is not responsible if you decline introductions. We may suggest improving your photos or bio to increase success.

3.1 Membership Program Fees 

Fees are listed on our website and may change.
Prices must be paid as stated in your agreement. 

3.2 Additional Services

Any services not included in your membership program are billed separately. 

3.3 Payment Methods

Membership fees may be paid via Credit card or other agreed-upon methods.

4.1 Member Confidentiality Responsibilities

You must keep all information received from Wanna Marry Me and other members confidential.
Do not share profiles, screenshots, photos, or any identifying information.

Once you share your personal contact details with a match, we cannot control how they use it.

4.2 Wanna Marry Me’s Confidentiality Commitment
We protect your privacy and only share information when necessary to provide services or when required by law. We take reasonable steps to protect your data. 

5.1 Duration and Payment

 Coaching may occur in person, by phone, or online.

• Arrive on time; late arrival may shorten the session 
• Cancel with at least 24 hours’ notice to avoid charges 
• No-shows or late cancellations are charged in full 
• Frequent cancellations (three or more) may result in membership termination 
• If we reschedule, we will offer the next available time.

6.1 Business Hours

We operate without fixed work hours. Services and support are available for urgent matters as needed.

6.2 Complaints

For questions or complaints, contact us via email at marryme.au@gmail.com.

6.3 Conflict of Interest

Wanna Marry Me will disclose any potential conflicts of interest in writing before the contract is signed. Members may terminate the contract if such conflicts arise during its term.

6.4 Exclusion of Warranties

Wanna Marry Me makes no guarantees regarding the success or outcome of its matchmaking or coaching services. Results depend on individual effort, personal compatibility, and commitment.

All services are provided on an “as is” and “as available” basis, with no warranties of any kind, whether express, implied, statutory, or otherwise. This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Wanna Marry Me does not warrant that your use of the services will be secure, uninterrupted, error-free, or that they will meet your personal expectations. We do not guarantee that any defects will be corrected, nor do we make any representations regarding the availability or connectivity of services.

Coaching and matchmaking are individualised processes that require active engagement and personal responsibility. Wanna Marry Me does not represent or guarantee that any coaching method, approach, or technique will be successful in your specific situation.

You agree not to hold Wanna Marry Me liable for the failure (in whole or in part) to achieve any particular outcomes. Wanna Marry Me accepts no responsibility for any errors, omissions, or loss or damage you may incur from the use of its services.

6.5 Reimbursement of Expenses

Any extraordinary expenses as requested by the Member incurred by Wanna Marry Me in connection with its services provided to the Member will be reimbursed by the Member, including costs for third-party services and travel expenses.

6.6 Applicable Law and Jurisdiction

This agreement is governed by Australian law. Any disputes will be resolved in the jurisdiction where Wanna Marry Me is based.